Privacy Policy for Grewal Heating Cooling Solutions

April 22, 2024

Introduction

Grewal Heating Cooling Solutions ("we," "us," or "our") is dedicated to safeguarding the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and disclose personal information through our website and services.

Information We Collect

Personal Information: We may collect personal information such as your name, address, email address, phone number, and payment details when you purchase our HVAC products or services.
Usage Information: We gather information about how you interact with our website, including your IP address, browser type, operating system, and device information.
Service Usage Data: We may collect data related to your HVAC system usage, including maintenance schedules, service history, and equipment specifications.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage patterns. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We may use the information we collect for the following purposes:

To fulfill and manage orders for HVAC products and services
To communicate with you regarding your purchases, inquiries, and service appointments
To personalize your experience and provide tailored recommendations
To analyze trends and improve our website and services
To prevent fraud and ensure the security of our systems

Data Sharing

We may share your information with trusted third-party service providers who assist us in delivering our products and services, such as payment processors, shipping companies, and technicians.

Your Choices

You have the right to access, update, and delete your personal information. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions provided in such communications.

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at grewalheatingcoolingsolutions@gmail.com